The Public Record · Privacy Notice · Last set 21 July 2026
What this paper records, and what it does not.
The Herald keeps few records of its readers, keeps them honestly, and sets out here — in plain terms, as the Protection of Personal Information Act (POPIA) requires and good manners suggest — exactly what is kept, why, and how to have it corrected or struck out.
The responsible party is TinWorx, a sole proprietorship of Cape Town, South Africa. All matters concerning your particulars may be addressed to info@tinworx.co.za — opened daily, answered by hand.
- Nothing is tallied without your leave. On a first visit the Herald asks, by way of the "Notice to Readers" card, whether it may count you. Decline, and no analytics load at all — the paper reads exactly the same either way. Your choice is kept on your own device, not on our presses.
- Google Analytics. Accepted readers are counted in aggregate — which pages are read, roughly whence, on what manner of device — with addresses anonymised and no advertising identifiers kept. The Herald runs no advertisements and sells no reader's particulars to anyone.
- Microsoft Clarity. With the same consent, the Herald studies how its pages are read — where readers scroll, dwell, and give up — so the typesetting can be improved. What you type into any form is masked from these recordings by default.
- What is taken down. When you write to the workshop — by the enquiry form, by email, or by the WhatsApp line — the Herald records what you provide: your name, your address for reply, and the matter at hand. Nothing more is asked than the correspondence requires.
- Where it is kept, and why. Enquiries are entered into the workshop's own client ledger — machinery built and kept by the proprietor, hosted on Google Cloud — and used for one purpose: to answer you and to conduct any commission that follows. They are not sold, rented, or passed to advertisers, full stop.
- How long it is held. For as long as the correspondence or commission remains live, and no longer than the law and honest bookkeeping require. Write, and your entry will be corrected or struck from the ledger on request.
- Third-party channels. Letters sent by WhatsApp or email pass through those services under their own terms; the Herald governs only what it keeps.
Under POPIA every reader may ask what is held about them, have it corrected, have it deleted, or object to its processing — by a plain email to info@tinworx.co.za, answered inside twenty-four hours like any other letter to the desk. A reader unsatisfied with the workshop's answer may lodge a complaint with the Information Regulator of South Africa.
Should this notice change, the change will be set here, dated, in the same plain type. No silent editions.